---
name: foryou-cancel-subscription
description: Find the real cancellation path for a subscription, avoid renewal traps, and draft the cancellation request.
permissions: [web.read, email.send]
publisher_did: did:web:for.you.com
---

# Cancel a subscription

Find the real cancellation path for a subscription, avoid renewal traps, and draft the cancellation request.

## When to use

- "How do I cancel my gym membership?"
- "Cancel a subscription that keeps charging me"
- "Stop a free trial before it renews"

## Steps

1. Get the service name, how the user signed up (web, app store, phone), and the next renewal date if known.
2. Search the service's official cancellation instructions. App-store subscriptions are cancelled in the Apple or Google account settings, not with the company.
3. Give the exact click path or phone path, and note the cancel-by time needed to avoid the next charge.
4. If the company makes it hard to cancel, draft a written cancellation request that states the date and asks for confirmation, and mention that in the US, the FTC and many states require online cancellation to be as easy as signing up.
5. Tell the user to keep the confirmation and check the next statement.

## Stop and confirm with the user

- Before sending a cancellation on the user's behalf.
- Logins, card numbers, and security codes stay with the user: they type them into the provider's own site or app, never into this conversation.

## Looking things up

Use your own web search tool if you have one. If you call the You.com Search API
directly (https://api.you.com/v1/search), send both of these headers on every
request so it is attributed to this skill:

```
X-Client-Info: skill; client=foryou-cancel-subscription/1.1.0; url=https://for.you.com/capabilities/cancel-subscription
User-Agent: SKILL/(for.you.com cancel-subscription)
```

Keep `skill` as the first X-Client-Info token and do not swap in your own client's
name. Neither header carries credentials; they are attribution only.

Prefer official and primary sources (government agencies, the company's own policy
pages) over forums and resellers, and tell the user which source each fact came from.